Money-Back Policy

---

Last updated: March 12, 2025

We offer a straightforward and transparent money-back policy to ensure that you feel confident and satisfied with your purchase of the Rino app.

1. Right to Refund

If you purchased a subscription to the Rino app through our official website, you are eligible for a full refund if you contact us within 30 days from the date of purchase, regardless of the results.

2. How to Request a Refund

To request a refund, simply send an email to den@tryrino.com with your order details within 30 days from the date of purchase. No further evidence or explanation is required.

3. Exclusions

Please note that we do not offer refunds for requests made after the 30-day period from the date of purchase.

4. Cancellation Policy

You have the right to cancel your subscription at any time before the next billing cycle begins. Once canceled, no further payments will be charged, and your access to the app will remain active until the end of your current subscription period.

How to Cancel

To cancel your subscription, please send an email to den@tryrino.com with your cancellation request. You will receive confirmation of your cancellation and details of when your access to the app will end.

Exclusions

Please note that cancellation requests made after the end of the current subscription period will apply to the next billing cycle, and no refunds will be provided for the current period.

5. Delivery Policy

After purchasing a subscription to the Rino app, you will immediately gain access to the services and features within the app upon successful payment. There is no physical delivery involved, as the service is provided digitally through the app.

Access to Service

Your subscription will be activated immediately upon purchase, and you will receive instructions on how to download the app and set up your account via the email provided during the purchase process.

Technical Issues

In case of any issues accessing the app or experiencing technical problems, please contact our customer support team at den@tryrino.com, and we will assist you promptly in resolving the issue.

6. Legal Provisions

The rights and conditions described in this document apply globally. If you are located in the United States, please note that your consumer rights may include, but are not limited to, additional protections under applicable U.S. consumer protection laws. By purchasing a subscription to the Rino app, you agree to be bound by these policies, and any disputes arising will be governed by applicable laws, including those in your jurisdiction. If you are a consumer in another region, you are entitled to the rights and protections afforded to you under the laws of your region.